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"Terri gladly took on a problem I was having with signing people up to an email list for an event. Being decently techy myself, I had combed through the usual places for the error but couldn't figure it out. Terri took just a couple minutes and had identified the issue accurately. Very quick results!"

-Laura C. George, Business Consultant for Artists

BizBuilder Notes: Begin with the end in mind

February 17, 2009 | 0 Comments

One of the many topics of discussion this week at BizBuilderCT was about beginning with the end in mind. There were several newcomers to the group, both experienced entrepreneurs and new business owners. Regardless of experience level, a common theme that we all face is how to take the steps necessary to accomplish our goals. …

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Backup the backup

February 4, 2009 | 0 Comments

We all know the importance of routinely backing up our important files, right? Software systems and online services abound that make this seamless and easy for you. But what happens when your backup fails? It is important to have two backup systems. Ideally, one should be on site and one should be off. Use archiving …

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My blog gets a new look!

February 3, 2009 | 1 Comment

Hey, everyone! I’ve updated the look off my blog. I’d love to hear what you think. Let me know!

A quick note…

January 30, 2009 | 0 Comments

I just wanted to send a quick note out to all of my subscribers to apologize if you receive duplicate copies of previous posts over the next few days. I had a blog-breaking issue last night and am discovering that the recovery process has caused some of my previous posts to be republished. No, I’m …

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From Azeroth to the corner office

January 28, 2009 | 0 Comments

I’ll begin with a confession. I play WoW – World of Warcraft, for those that don’t know. But this isn’t really about me, it’s about my dear hubby. He is an avid WoW player, and has recruited nearly his entire family into playing as well. Talk about a family affair… During a recent planning meeting …

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Balancing Customer Service & Business Goals

January 26, 2009 | 0 Comments

One of the hardest parts of running a business is making sure that your customers are happy with the product or service that you provide. And finding this out isn’t always easy. Try these tips to help ensure your customers are happy. Or, at least, that they’ll tell you when they’re not. Why customers leave? …

Read moreBalancing Customer Service & Business Goals